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Delivery Information

Hello and welcome to the Shipping and Delivery Information page! Here you can get acquainted with useful information on terms and conditions of our goods delivery.

All parcels are shipped by our courier partner MDS Collivery. You can purchase your items online and ship them directly to your doorstep. Shipping is free on some orders. We use the best carriers in the business to make sure your order gets to you on time. From the Secure Checkout page you'll see your item description, price and delivery timing. Where available, you can also choose a faster delivery method for each item on your order, for an additional fee. Delivery times vary according to your selected delivery address, availability of your items and the time of day you place your order.


Orders Terms & Conditions

Payment for any order must be made upfront and must reflect in our account before we process the order.
All orders placed on weekends will be processed on Monday.
All orders received by 1 pm will be processed the same day and dispatched the following working day on condition that payment reflects in the bank account.
Orders placed after 1 pm will be dispatched within 24-48hrs provided that it falls on a working day, and that payment reflects in the bank account.


General Delivery Times

Gauteng: 1 to 3 working days
Western Cape: 2 to 4 working days
Kwa-Zulu Natal: 2 to 4 working days
All other areas: 2 to 5 working days

Orders placed on weekends or public holidays are processed the following business day

 

General Delivery Info

We do not deliver to Postal Boxes as our service includes delivery via courier (Door to Door)
Deliveries are made during business hours 08h00-17h00 Mon-Fri excluding public holidays
Our couriers don’t give exact delivery times and will deliver between 8am and 5pm, Monday to Friday
Our couriers require someone to be at the address provided to accept the delivery alternatively the goods will be returned
Should no one accept the delivery first time around, a second delivery attempt will be arranged at a charge of R99
Orders are processed from when the payment is received and reflects in our bank account (business hours)


Collecting Orders 

For security reasons we do not keep any stock at our premises,
It takes one working day for the warehouse to delivery the item to us,  on condition that payment reflects in the bank account.


International Orders

We do not deliver outside the borders of South Africa, but you may arrange for a courier service to collect from us once an arrangement has been made - applicable to international customers only
Python System Design is not a registered exporter and therefore do not deliver goods outside the borders of South Africa. All invoices will carry a charge of 14% VAT


Track & Trace Parcel

MDS Couriers - Click Here


Returns & Warranty

All goods sold by Python System Design carry a minimum of 1-year manufacturer’s warranty.
Python System Design will repair, replace or refund any product deemed to be faulty if reported within 7 days after acceptance of goods
Manufacturers must be contacted directly for warranty queries after 7 days of acceptance of goods
Python System Design does not sell products on a trial basis. Customers are strongly advised to check suitability and specifications of products before placing orders.
Customers who wish to make a warranty claim must comply with the manufacturer's instructions and warranty procedures